Terms of Service

1. Acceptance of Terms

By accessing or using buckets.ninja or any service we provide, including creating an account, funding a wallet, or storing data, you agree to be bound by these Terms of Service and our Acceptable Use Policy. If you do not agree, do not use the service.

We may modify these Terms at any time. Changes take effect upon posting to this page. Continued use of the service after changes constitutes acceptance. If pricing changes, existing customers keep their current rate for 12 months.

2. The Service

buckets.ninja provides S3-compatible object storage. The service includes the storage API at s3.buckets.ninja, the customer portal, and related billing and support systems. We reserve the right to modify, upgrade, or replace components of the service; material changes affecting the API will be announced in advance where practical.

3. Account & Eligibility

You must be at least 18 years old to use the service. An account requires only a valid email address, which is used for login, essential service notices, and account recovery. You are solely responsible for maintaining access to that email address and for the confidentiality of your credentials and API keys.

You are responsible for all activity under your account, including activity by anyone you share credentials or pre-signed URLs with.

4. Lawful Use

The service may be used for lawful purposes only. Storage or distribution of material that violates applicable law, or directly facilitates the violation of law, is prohibited. See the Acceptable Use Policy for specifics. We are the sole arbiter of what constitutes a violation.

5. Billing & Wallet

All charges are shown and billed in Euros. The service is prepaid: you fund a wallet by cryptocurrency, credit card, or PayPal, and usage is billed from the balance. Full pricing mechanics are published on the pricing page and form part of these Terms.

Storage is sold in 1 TB blocks per calendar month, subject to a minimum commitment of one block. The minimum applies from the moment you create your first bucket and continues while any bucket exists on your account, whether or not it contains data. Deleting all of your buckets ends the commitment at the next renewal.

Within a calendar month your commitment follows a high-water mark: crossing into a new terabyte purchases that block, charged from your wallet immediately and pro-rated to the end of the month. The commitment does not fall again within that month, and deleting data does not produce a refund; you keep the headroom you have paid for until the month ends. On the first day of each month the commitment resets to the storage in use at that moment and is charged for the full month ahead.

Each committed block includes 1 TB of egress per calendar month. Egress beyond that allowance is billed in whole 1 TB blocks as it is used. Class A API calls (writes) are unlimited and free. Class B and Class C calls each carry a monthly free tier, after which they are billed in whole units of one million calls. Egress allowances and free tiers reset on the first day of each month.

Wallet credits are non-refundable and cannot be converted back to cryptocurrency or any other currency. If your balance cannot cover a charge, only the activity that charge relates to is restricted, and your data is not affected: an unpaid storage block pauses uploads while downloads, listings and deletions continue, so reducing your usage below the paid ceiling restores uploads; an unpaid egress block pauses downloads while uploads continue; an unpaid API tier pauses that class of call only. Restrictions are lifted automatically, normally within minutes, once the balance covers the charge, and the relevant allowances reset at the start of the following month.

6. Non-payment & Data Retention

An invoice that is not settled from your wallet on its due date becomes overdue. While an invoice is overdue your account is suspended: uploads, downloads and listings are all blocked. Your data is retained and is not modified. Settling the invoice restores full access automatically, normally within minutes.

If an invoice remains overdue for 7 days, your buckets and all data in them may be permanently deleted and the invoice is marked past due. Deletion is irreversible; we retain no backups of deleted data, by design. We will send notice to your account email when the invoice becomes overdue and again before deletion. It is your responsibility to keep that address current and monitored.

7. Your Data

You retain all ownership of the data you store. We claim no rights to it beyond what is technically necessary to provide the service. You can export your data at any time via the S3 API; we never hold data hostage.

You are solely responsible for maintaining independent backups. Except where expressly agreed in writing, we are not responsible for loss of data, and you acknowledge that a durable storage system is not a substitute for a backup strategy.

8. Privacy

We collect the minimum information required to operate the service: your email address, wallet transactions, and operational metadata inherent to running an S3 platform. We do not require or verify names, addresses, or identity documents. We do not sell or share customer information.

9. Service Level

We target 99.9% monthly uptime for the storage API. If we miss it, you are entitled to pro-rata service credits upon request. Credits are the sole remedy for availability issues. Scheduled maintenance announced in advance is excluded.

10. Suspension & Termination

We may suspend or terminate accounts that violate these Terms or the Acceptable Use Policy, without notice and without refund. Where a violation constitutes a criminal offense, we will notify the appropriate law enforcement authorities.

You may stop using the service at any time. Data you delete is removed permanently; unused wallet balance is forfeited upon voluntary account closure.

11. Disclaimer of Warranties

The service is provided "as is", "as available", and "with all faults". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of data, loss of profits, or business interruption. Our total aggregate liability shall not exceed 100% of the fees you paid for the service in the month the claim arose.

13. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, and expenses (including reasonable attorneys’ fees) arising from your use of the service, your violation of these Terms, or your violation of any third-party right.

14. Governing Law & Disputes

These Terms are governed by the laws of New Mexico, United States of America, without regard to conflict-of-law rules. Any dispute arising from these Terms or the service shall be resolved by binding arbitration on an individual basis; class actions and representative proceedings are waived to the extent permitted by law.

15. Miscellaneous

If any provision of these Terms is found unenforceable, it will be severed and the remainder will stand. Failure to enforce a provision is not a waiver. These Terms, the Acceptable Use Policy, and the published pricing constitute the entire agreement between you and us regarding the service.

Questions about these Terms: [email protected].